# OpsAlly AI

## What OpsAlly is
OpsAlly AI is a sales coaching system for SMB sales teams.  It captures every sales call, scores it against the team's playbook, and gives sales managers three concrete coaching priorities per rep, ready on their phone Monday morning.  It is built for sales managers and owner-operators running 5 to 50 rep teams.

## Two operating principles
- Reps don't change how they sell.  OpsAlly runs in the background.  It joins their meetings, captures their calls, scores their work.  Reps spend zero new minutes on it.
- Managers get 15 minutes of value Monday morning.  The manager workspace turns the past week of calls into a short, prioritized 1:1 plan a busy manager can actually run.

## What makes OpsAlly different
- Brevity discipline.  Three coaching priorities per rep, never more.  Managers can act on what they see.
- Conversational specificity.  Coaching references exact moments in exact calls, not vague pattern feedback.
- Mobile-first.  The manager surface is designed for a phone on a Monday commute, not a laptop dashboard.
- Frictionless rep experience.  Reps never have to open the app for it to work.  They just sell.
- Built by a sales rep.  The product is shaped by someone who has carried a quota.

## Primary buyer
SMB sales managers and owner-operators with teams of 5 to 50 reps.  Individual reps can buy a solo seat as a stepping stone, and enterprise teams (50+ reps) are welcome but not the design target.

## Core product surface
- AI Meeting Notetaker that auto-joins Zoom, Google Meet, and Microsoft Teams calls
- Sales coaching scorecard generated for every recorded call against the team's playbook
- Per-rep coaching plan refreshed weekly with three prioritized focus areas
- Manager workspace with a Monday-morning queue, rep coaching cards, flagged deals
- Branded follow-up document generation from any call transcript
- Shared team knowledge base and playbook
- Team performance dashboards and public rep profile pages

## Tier structure
- Scout: free entry tier
- Closer: individual rep tier for reps whose team is not on OpsAlly yet
- Closers (Teams): the flagship team tier, per-seat with a manager dashboard
- Front Office: enterprise tier for 50+ rep teams

## Contact
- Website: https://opsally.ai
- Support: support@opsally.ai
- Founder: Chris Hardwick (Cofounder & CEO)
- Headquarters: Austin, Texas
- Founded: 2025

## Blog
- [The best tool on your stack is the one you forgot is running](https://opsally.ai/blog/the-tool-you-stop-noticing): Good sales tooling should disappear into the background so reps can spend their hours on what only a human can do. Here is what that looks like in practice.
- [Your reps didn't take a sales job to do data entry](https://opsally.ai/blog/eliminate-sales-admin-work): Every hour a rep spends on notes, CRM updates, and follow up emails is an hour not selling. Here is how OpsAlly removes the admin work so reps close more.
- [The Monday morning coaching ritual that fits in 15 minutes](https://opsally.ai/blog/monday-coaching-ritual-15-minutes): A 15 minute Monday morning coaching ritual for SMB sales managers. Three priorities per rep, tied to real moments from last week's calls.
- [Your best rep might be invisible](https://opsally.ai/blog/your-best-rep-might-be-invisible): A rep looked dormant for three weeks while doing the work. Nothing was broken. A manager playbook on why a dashboard number is not the truth.
- [Will AI replace salespeople?](https://opsally.ai/blog/will-ai-replace-salespeople): AI will not replace good salespeople. It is replacing the busywork that stops them selling. The case for augmenting reps, with the real numbers.
- [Your 1:1s are status meetings in disguise](https://opsally.ai/blog/your-1-1s-are-status-meetings): Most sales 1:1s are status meetings in disguise. Four question swaps that turn status updates into real coaching, usable Monday with no software.
- [How reps actually win: lessons from our first founding team](https://opsally.ai/blog/how-reps-win-first-founding-team): Two weeks into our first founding closers team, here is what reps actually felt and the math on the hours OpsAlly handed back.
- [You bought your team AI tools. They still aren't using them.](https://opsally.ai/blog/why-your-team-isnt-using-ai-tools): Most of the world has never really used AI, and most sales teams are no different. The AI tools your reps quietly ignore all share one trait. Here is the fix.
- [The best coaching happens before your reps even start their day](https://opsally.ai/blog/coaching-before-the-day-starts): Most sales managers know they should coach more. The reason they do not is time. Here is how good coaching fits into fifteen minutes on a Monday morning, on your phone, without adding work for anyone.
- [The fastest follow-up wins](https://opsally.ai/blog/the-fastest-follow-up-wins): A rep at a Texas logistics customer ran his first call with OpsAlly this week and sent the follow-up before the prospect's car was out of the parking lot. He told his boss he felt confident about closing. Here's why the speed of that follow-up matters more than the polish of it.
- [Why scorecards have a quiet credibility problem](https://opsally.ai/blog/why-scorecards-have-a-quiet-credibility-problem): Most call scorecards score a 9 on something nobody can defend, and that is the quiet reason sales coaching tools get abandoned three months in. Anchored rubrics, specific evidence, and calibrated math turn a verdict into the start of a coaching conversation.
- [The hidden cost of post-call admin work](https://opsally.ai/blog/hidden-cost-of-post-call-admin-work): Sales teams measure pipeline. They do not measure the four weeks per rep per year that disappears into post call admin. The fastest follow up wins more deals than the best follow up, and the math compounds across a team.
- [What I noticed running my own demos](https://opsally.ai/blog/what-i-noticed-running-my-own-demos): A founder who carries a quota notices things about sales demos that founders who outsource selling don't. Here's what this week taught me.
- [Why Most Call Coaching Dies After a Few Months](https://opsally.ai/blog/why-call-coaching-dies): Most call coaching programs die in month three. The cause is not effort. Triage, specificity, and timing decay in a predictable order. Here is the fix.
- [8 minutes from call-end to first action item completed](https://opsally.ai/blog/8-minutes-from-call-end-to-first-action-item): Sales reps lose hours every week to post-call busywork. Here's what happens when that work disappears.
- [The Best Sales Software Is Software Your Reps Don't Open](https://opsally.ai/blog/best-sales-software-reps-dont-open): Most sales tools fail because they tax the rep's selling time. Founder Chris Hardwick explains the Rep Filter, the design principle behind OpsAlly's background mode, and why the best sales software is the kind your reps never open.
- [What if you closed 30 deals this year instead of 20?](https://opsally.ai/blog/close-more-deals-faster-with-evidence): Most reps leave a third of their year on the table not because they're lazy, but because they don't know what to do next on each deal. Here's how to fix that.
- [We Built the Wrong Thing.  Here is What We Are Building Now.](https://opsally.ai/blog/we-built-the-wrong-thing): A founder honest account of pivoting OpsAlly from an individual rep AI fluency platform to a sales coaching system for SMB sales managers running 5 to 50 rep teams.
- [What Happens After the Sales Call: Inside OpsAlly's AI Coaching Engine](https://opsally.ai/blog/ai-coaching-engine-after-sales-call): Most sales calls end and nothing happens. The notes get scribbled, the email gets dashed off, the CRM gets a sentence. OpsAlly's AI Coaching Engine analyzes every conversation across six performance dimensions and tells you exactly what to do next.
- [I Used AI for 90 Days in My Sales Role. Here's What Changed.](https://opsally.ai/blog/i-used-ai-for-90-days-in-my-sales-role): A sales professional in the packaging industry shares what actually changed after 90 days of using AI in every part of his workflow, from meeting notes to coaching scorecards to branded proposals.
- [From Unranked to Platinum: Inside the OpsAlly Certification Journey](https://opsally.ai/blog/from-unranked-to-platinum-certification-journey): Every AI action you take in OpsAlly earns points toward real certifications. Here is exactly how the journey works from Unranked to Platinum Closer and why employers are paying attention.
- [Why I Built OpsAlly AI: A Sales Guy's Story](https://opsally.ai/blog/why-i-built-opsally-ai): How a packaging sales professional with zero coding experience built OpsAlly AI — an AI platform for non-technical sales pros. The founder story of OpsAlly AI.
- [What Employers Actually Look for When They Say 'AI Fluent'](https://opsally.ai/blog/what-employers-look-for-ai-fluent): Hiring managers are listing 'AI fluency' as a requirement but most candidates don't know what that actually means. OpsAlly's CXO breaks down what employers really want and how to prove you have it.

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